Smashing service: Royal Hasselt Yachting Club goes digital with membership cards.

About the club

The Royal Hasselt Yachting Club (RHYC) has long been well-established in Belgium for tennis and padel lovers. With its stylish facilities, strong community and focus on athletic experience, it’s not just a place to play sports, but also to connect.

The challenge

Until recently, RHYC still used physical cards. Every year, these had to be printed and distributed - a time-consuming process that no longer matched the digital expectations of today’s sports enthusiasts.

The club was looking for a way to:

• Digitalize membership cards


• Simplify the distribution process


• Offer a modern, seamless experience for their members

The XIS solution

Together with RHYC, we developed a streamlined digital solution focused on ease of use – for both the club and its members.

• Digital membership cards in Apple & Google Wallet
  
  Each member received a personalized digital membership card that could easily be added to their Apple Wallet or Google Wallet. The card included all relevant info such as membership number, validity, and the RHYC logo, fully styled to match the club’s branding.


• Smart SMS integration for instant access
  
  
• Full integration with the POS system
  
  The digital membership card is fully linked to the club’s point-of-sale system. When scanned at the bar or clubhouse, orders are automatically linked to the member, discounts are applied, and staff can immediately view the member profile. This makes the membership tangible and visible in daily club life.

The results

• Fast implementation: immediately operational


• +85% adoption rate within 24 hours: - members found it super convenient


• No more printed cards -> cost savings + sustainable


• Easy management for the club’s administration


• Professional image towards members and visitors

Ready to say goodbye to paper membership cards?

At XIS, we make it easy: from design to delivery, including Wallet and SMS integration.
👉 Get in touch - we’d love to help you out!